FAQ's

How do I check the shipping status of my order?

To inquire about the status of your order simply log in to your account on Skyvion.store to view it.

What if I want to return or replace my order after I have received it?

To return or replace your order you should inform us with a valid reason within 7 days of delivery. You will need to follow the complete process of returns and replace method .To know more about Returns and replace take a brief look at Returns and replace policy of Skyvion.store

What are your delivery charges?

Free Delivery charges all across Pakistan.

How do I pay for products on Skyvion.store?

We offer different options pay for your orders.
1-You can pay once the product reach Cash on delivery.
2-Master Card
3-Easy paisa
4-Jazz Cash
5-Debit Cards

Delivery time?

We are trying our best to dispatch the products as soon as possible but average transit days are 3-5 days.

How reliable is your delivery service method?

We deliver through TCS & TRAX courier to ship all orders safely at your doorstep.

What if my order is lost or damaged?

It is well ensured that your order will not be lost or damaged. However if such instance takes place you will receive a full refund on your order. Skyvion.store takes complete responsibility of such matters.

Do you have limits on how much product I can order?

No, there is no limit.

How can I update my order?

Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.

How can I cancel an order?

Call customer service immediately at +92 (346 )7565196. Please note we ship orders as quickly as possible and cannot guarantee cancellation.

Do You Ship Internationally?

Currently we are shipping in Pakistan only.

Where can I find Skyvion.store products in store?

Currently we are selling online products you can find any product at Skyvion.store.

What if I didn’t receive my tracking email?

Please contact customer service +92 (346 )7565196 .

What do I do if tracking says my package was delivered, but I never was received it?

Please contact customer service +92 (346 )7565196 .

Why is my order incomplete?

Items missing from your order may have been out of stock. If a product has a price of 0.00 on your final invoice, it was unavailable during order fulfilment and you were not charged for it. Please contact customer service +92 (346 )7565196 with any further questions about your purchase.

Why was my order modified?

Skyvion.store reserves the right to modify or cancel any order.